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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Customer Communication

      Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Analysis, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Cross Selling, Content Performance Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Advanced Data Visualization with Tableau

      Skills you'll gain: Tableau Software, Interactive Data Visualization, Data Visualization Software, Data Storytelling, Data Presentation, Data Analysis Expressions (DAX), Dashboard, Data Sharing, Data Integration, Advanced Analytics, Data Modeling, Data Security

      4.6
      Rating, 4.6 out of 5 stars
      ·
      17 reviews

      Intermediate · Course · 1 - 4 Weeks

    • D

      Dubai College of Tourism

      Introduction to Restaurant Revenue Management

      Skills you'll gain: Revenue Management, Restaurant Operation, Forecasting, Key Performance Indicators (KPIs), Hospitality Management, Customer Demand Planning, Trend Analysis, Performance Analysis, Financial Forecasting, Team Management, Price Negotiation, Performance Measurement, Data-Driven Decision-Making, Business Strategies

      Beginner · Course · 1 - 4 Weeks

    • L

      Lund University

      Cities, Climate and Change: Pathways and Opportunities

      Skills you'll gain: Social Justice, Community Development, Community Organizing, Environmental Policy, Mitigation, Environment, Environmental Resource Management, Visionary, Environmental Science, Research, Finance, Innovation, Strategic Partnership, Governance, Collaboration

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      Epic Games

      User Interface in Game Design

      Skills you'll gain: Unreal Engine, User Interface (UI) Design, UI Components, Game Design, User Interface and User Experience (UI/UX) Design, Programming Principles, Prototyping, Motion Graphics

      3.8
      Rating, 3.8 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Visualization for Data Analysis with Power BI

      Skills you'll gain: Power BI, Data Ethics, Data Visualization Software, Data Analysis, Statistical Analysis, Correlation Analysis, Business Intelligence, Advanced Analytics, Data Analysis Expressions (DAX), Analytics, Data-Driven Decision-Making, Exploratory Data Analysis, Trend Analysis, Time Series Analysis and Forecasting, Scatter Plots, Geospatial Information and Technology, Root Cause Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Innovate with ANSYS Simulation Tools

      Skills you'll gain: Engineering Design Process, Engineering Analysis, Mechanical Design, Product Family Engineering, Simulation and Simulation Software, Structural Analysis, Mechanical Engineering, Numerical Analysis, Finite Element Methods

      4.9
      Rating, 4.9 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Design of Transmission Line: Modelling and Performance

      Skills you'll gain: Applied Mathematics, Mathematical Modeling, Matlab, High Voltage, Three-Phase, Electrical Engineering, Simulation and Simulation Software, Electric Power Systems, Engineering Calculations, Electrical Power, Environmental Science, Environmental Engineering

      4.6
      Rating, 4.6 out of 5 stars
      ·
      29 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Develop with Dell: IT Sales

      Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, Business Communication, Sales, Technical Sales, Data Centers, Customer Relationship Building, Sales Strategy, Customer Insights, Interviewing Skills, Data Storage Technologies, Communication, Solution Selling

      4.9
      Rating, 4.9 out of 5 stars
      ·
      29 reviews

      Beginner · Specialization · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Sustainable Business Enterprises

      Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Consumer Behaviour, Product Design, Environmental Issue, Business, New Product Development, Socioeconomics, Innovation, Design Thinking, Market Opportunities, Business Strategies, Customer Analysis, Market Research, Value Propositions, Communication Strategies

      Build toward a degree

      4.3
      Rating, 4.3 out of 5 stars
      ·
      143 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Interactive Brokers

      ESG Investing: Financial Decisions in Flux

      Skills you'll gain: Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Investment Management, Financial Market, Investments, Financial Data, Market Trend, Market Analysis, Business Ethics, Regulatory Compliance, Environmental Issue, Capital Markets, Risk Analysis, Governance, Financial Services, Fixed Asset, Financial Analysis, Data Collection, Equities, Due Diligence

      4.5
      Rating, 4.5 out of 5 stars
      ·
      121 reviews

      Beginner · Specialization · 3 - 6 Months

    • C

      Coursera Instructor Network

      Advanced Quantitative Statistics with Excel

      Skills you'll gain: Regression Analysis, Microsoft Excel, Statistical Hypothesis Testing, Business Analytics, Data-Driven Decision-Making, Excel Formulas, Data Visualization, Business Analysis, Data Presentation, Business Intelligence, Statistical Analysis, Statistical Methods, Analytics, Spreadsheet Software, Data Analysis, Data Analysis Software, Correlation Analysis, Probability & Statistics, Variance Analysis, Forecasting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…118119120…247

    In summary, here are 10 of our most popular customer insights courses

    • GenAI for Customer Communication: Coursera Instructor Network
    • Advanced Data Visualization with Tableau: SkillUp EdTech
    • Introduction to Restaurant Revenue Management : Dubai College of Tourism
    • Cities, Climate and Change: Pathways and Opportunities: Lund University
    • User Interface in Game Design: Epic Games
    • Visualization for Data Analysis with Power BI: Microsoft
    • Innovate with ANSYS Simulation Tools: Coursera Instructor Network
    • Design of Transmission Line: Modelling and Performance: L&T EduTech
    • Develop with Dell: IT Sales: Dell
    • Sustainable Business Enterprises: University of Illinois Urbana-Champaign

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