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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Digital Thinking: Frameworks For Our Digital Reality

      Skills you'll gain: Digital Transformation, Data Ethics, Machine Learning, OpenAI, Social Studies, Artificial Intelligence, Technology Strategies, Computer Science, ChatGPT, Emerging Technologies, Sociology, Technology Roadmaps, Ethical Standards And Conduct, Economics, Policy, and Social Studies, Business Technologies, Automation, Blockchain, Generative AI Agents, Algorithms, Innovation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Sustainable and Resilient Operations Management

      Skills you'll gain: Operations Management, Manufacturing Operations, Corporate Sustainability, Engineering Management, Business Leadership, Product Design, Waste Minimization, Environmental Management Systems, Production Process, Product Lifecycle Management, Process Design, Digital Transformation, Emerging Technologies

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Alibaba Cloud Academy

      Big Data Analysis Deep Dive

      Skills you'll gain: Dashboard, Big Data, Data Processing, Data Visualization Software, Apache Hive, Apache Spark, Apache Hadoop, Pandas (Python Package), Data Manipulation, SQL, Extract, Transform, Load, PySpark, Business Intelligence, Data Integration, Database Management, Cloud Storage

      4.6
      Rating, 4.6 out of 5 stars
      ·
      33 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Product Management Cert: Agile, Scrum & Product Owner

      Skills you'll gain: Backlogs, Product Roadmaps, Sprint Planning, Sprint Retrospectives, Agile Product Development, Product Management, Product Strategy, Product Planning, Product Requirements, Agile Project Management, Agile Methodology, User Story, Prioritization, Stakeholder Communications

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Spring Boot Foundations

      Skills you'll gain: Spring Boot, Hibernate (Java), Web Applications, Application Development, Application Deployment, Restful API, Application Frameworks, Bootstrap (Front-End Framework), Development Environment, Model View Controller, Java Platform Enterprise Edition (J2EE), UI Components, Authentications, Databases

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Introducción a Azure Data Factory para Big Data

      Skills you'll gain: Data Pipelines, Big Data, Data Lakes, Microsoft Azure, Data Processing, Data Integration, Cloud Management, Cloud Services

      4.6
      Rating, 4.6 out of 5 stars
      ·
      20 reviews

      Advanced · Guided Project · Less Than 2 Hours

    • C

      Coursera Instructor Network

      UX Design: Research, Prototyping, Accessible Interactions

      Skills you'll gain: User Research, User Interface (UI) Design, Prototyping, Usability, Figma (Design Software), Web Content Accessibility Guidelines, User Experience Design, User Centered Design, Mockups, Usability Testing, Persona (User Experience)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • L

      LearnQuest

      Scrum Master Certification Practice

      Skills you'll gain: Backlogs, Sprint Planning, Test Driven Development (TDD), Sprint Retrospectives, User Story, Scrum (Software Development), Agile Product Development, Kanban Principles, Agile Methodology, Solution Delivery, Application Deployment, Meeting Facilitation

      4.3
      Rating, 4.3 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Getting Started with Technology Startups

      Skills you'll gain: Value Propositions, Design Thinking, Entrepreneurship, Ideation, New Product Development, Innovation, Strategic Thinking, Technology Strategies, Business Strategies, Business Modeling, Competitive Analysis, Market Analysis

      Build toward a degree

      4.3
      Rating, 4.3 out of 5 stars
      ·
      19 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google Cloud

      Gemini in BigQuery

      Skills you'll gain: Generative AI, Predictive Modeling, Applied Machine Learning, Big Data, Predictive Analytics, Google Cloud Platform, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, SQL, Large Language Modeling, Data Processing, Python Programming, Data Manipulation, Customer Relationship Management, Artificial Intelligence, Data Visualization Software, Natural Language Processing, Machine Learning Algorithms

      Beginner · Specialization · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      PMP Exam Prep: Ways of Working for Technical Projects

      Skills you'll gain: Stakeholder Management, Stakeholder Communications, Project Scoping, Earned Value Management, Project Controls, Project Management, Agile Methodology, Quality Management, Scope Management, Project Schedules, Project Planning, Agile Project Management, Project Risk Management, Project Estimation, Cost Management, Procurement, Project Performance, Change Management

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      S

      Samsung

      Samsung Mobile Repair Essentials

      Skills you'll gain: Hardware Troubleshooting, Display Devices, Electrical Safety, Technical Support, System Support, Computer Hardware, Safety and Security, Quality Assurance

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Digital Thinking: Frameworks For Our Digital Reality: University of California, Davis
    • Sustainable and Resilient Operations Management: University of Colorado Boulder
    • Big Data Analysis Deep Dive: Alibaba Cloud Academy
    • Product Management Cert: Agile, Scrum & Product Owner: Packt
    • Spring Boot Foundations: Packt
    • Introducción a Azure Data Factory para Big Data: Coursera Project Network
    • UX Design: Research, Prototyping, Accessible Interactions: Coursera Instructor Network
    • Scrum Master Certification Practice: LearnQuest
    • Getting Started with Technology Startups: University of Colorado Boulder
    • Gemini in BigQuery: Google Cloud

    Skills you can learn in Marketing

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