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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • U

      University of Illinois Urbana-Champaign

      Subsistence Marketplaces

      Skills you'll gain: Consumer Behaviour, Ideation, Environmental Issue, Business Planning, Market Dynamics, Entrepreneurship, Market Analysis, Product Development, Marketing, Qualitative Research, Needs Assessment, Relationship Building

      4.4
      Rating, 4.4 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Pathway to Space

      Skills you'll gain: Global Positioning Systems, Journalism, Environmental Monitoring, Music, Political Sciences, Entrepreneurship, Systems Engineering, Culture, Media and Communications, International Relations, Governance, Higher Education, Physical Science, Liberal Arts, Geographic Information Systems, Physics, Control Systems, Environmental Science, Engineering, Human Factors

      4.2
      Rating, 4.2 out of 5 stars
      ·
      31 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      É

      École Polytechnique

      Digital business - Act on the digital world

      Skills you'll gain: Digital Transformation, Business Transformation, Marketing Management, Technology Strategies, Business Technologies, E-Commerce, Business Management, Innovation, Customer Acquisition Management, Data Management, Marketing Strategies, Growth Strategies, Data-Driven Decision-Making, Scalability, Presentations

      4.6
      Rating, 4.6 out of 5 stars
      ·
      28 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Marketing Channel Governance

      Skills you'll gain: Marketing Channel, Marketing Strategies, E-Commerce, New Business Development, B2B Sales, Business Relationship Management, Market Dynamics, Brand Management, Strategic Partnership, Customer experience strategy (CX)

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Ética, cultura y perspectivas globales

      Skills you'll gain: Business Ethics, Decision Making, Culture, Cultural Diversity, Global Marketing, Corporate Sustainability, Stakeholder Management, Intercultural Competence, Brand Management, Consumer Behaviour

      4.9
      Rating, 4.9 out of 5 stars
      ·
      49 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Digital Marketing

      Skills you'll gain: Digital Marketing, Target Audience, Digital Media Strategy, Digital Advertising, Online Advertising, Marketing Analytics, Marketing Effectiveness, Marketing Strategies, Social Media Marketing, Customer Analysis, Web Analytics, Business Metrics, Data-Driven Decision-Making, Google Analytics, Marketing Channel, Email Marketing, Key Performance Indicators (KPIs), Content Marketing, Persona Development

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Complete Linux Training Course to Get Your Dream IT Job

      Skills you'll gain: Shell Script, Linux, Linux Administration, Linux Commands, File Systems, Linux Servers, Unix, Unix Shell, User Accounts, Command-Line Interface, File Management, Package and Software Management, Unix Commands, Virtualization and Virtual Machines, Authorization (Computing), Patch Management, Scripting Languages, Security Controls, Data Storage, Systems Administration

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Fundamentals of Diversity

      Skills you'll gain: Diversity Awareness, Disabilities, Diversity Programs, Diversity and Inclusion, Cultural Diversity, Intercultural Competence, People Management, Culture, Demography, Sociology, Communication, Empowerment

      4.4
      Rating, 4.4 out of 5 stars
      ·
      30 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      CRM, Dados e o Futuro Centrado no Cliente

      Skills you'll gain: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Management, Customer Engagement, Big Data, Customer Insights, Customer experience strategy (CX), Business Analytics, Target Market, Business Metrics, Analytics, Consumer Behaviour, Artificial Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      47 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of London

      Explore Management Concepts through Metaphor and Music

      Skills you'll gain: Leadership and Management, Organizational Structure, Organizational Leadership, Music, Drive Engagement, Human Relations Movement, Business Management, Storytelling, Leadership, Organizational Effectiveness, Productivity, Innovation, Writing and Editing, Employee Engagement, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Canva for college students

      Skills you'll gain: Canva (Software), Infographics, Graphic and Visual Design Software, Design, Design Software, Timelines, Graphic Design, Graphical Tools, Graphic and Visual Design

      4.4
      Rating, 4.4 out of 5 stars
      ·
      26 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Meta

      Gerenciamento de mídias sociais

      Skills you'll gain: Social Media Content, Social Media Management, Content Creation, Social Media Marketing, Social Media Strategy, Content Management, Instagram, Digital Content, Performance Analysis, Facebook, Brand Management, Customer Engagement

      4.9
      Rating, 4.9 out of 5 stars
      ·
      20 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…113114115…218

    In summary, here are 10 of our most popular customer journey courses

    • Subsistence Marketplaces: University of Illinois Urbana-Champaign
    • Pathway to Space: University of Colorado Boulder
    • Digital business - Act on the digital world: École Polytechnique
    • Marketing Channel Governance: Emory University
    • Ética, cultura y perspectivas globales: University of Illinois Urbana-Champaign
    • Introduction to Digital Marketing: IBM
    • Complete Linux Training Course to Get Your Dream IT Job: Packt
    • Fundamentals of Diversity: IE Business School
    • CRM, Dados e o Futuro Centrado no Cliente: Fundação Instituto de Administração
    • Explore Management Concepts through Metaphor and Music: University of London

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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