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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free
      Free
      C

      Coursera Project Network

      How to Set Up Shop on Facebook Shops using Canva

      Skills you'll gain: Facebook, Customer experience improvement, Product Assortment, Organizational Skills, Social Media, Social Media Content, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      P

      Packt

      Mastering Multi-Agent Development with AutoGen

      Skills you'll gain: Generative AI Agents, Agentic systems, OpenAI, Artificial Intelligence, API Gateway, Development Environment, Automation, Prompt Engineering, Application Development, Python Programming, Human Machine Interfaces

      4.3
      Rating, 4.3 out of 5 stars
      ·
      9 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      Northeastern University

      Healthcare Consumerism and Implication for Care Delivery

      Skills you'll gain: Healthcare Industry Knowledge, Health Systems, Change Management, Health Care, Health Care Administration, Health Policy, Consumer Behaviour, Customer experience improvement, Data-Driven Decision-Making, Payment Systems, Innovation, Emerging Technologies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      83 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Data Preparation and Management

      Skills you'll gain: Extract, Transform, Load, Data Cleansing, Power BI, Data Transformation, Data Management, Data Quality, Data Wrangling, Data Processing, Data Validation, Data Integration, Data Modeling, Data Import/Export, Data Storage

      4.9
      Rating, 4.9 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      ROI-Driven Digital Marketing Analytics

      Skills you'll gain: Search Engine Marketing, Google Ads, Marketing Analytics, Web Analytics, Google Analytics, Key Performance Indicators (KPIs), Marketing Effectiveness, Performance Measurement, Business Metrics, Online Advertising, Marketing Budgets, Performance Metric, Pay Per Click Advertising, Digital Marketing, Paid media, Search Engine Optimization, Marketing Automation, Marketing, AI Personalization, Marketing Strategies

      Beginner · Specialization · 1 - 3 Months

    • S

      Starweaver

      IIBA® Certification of Capability in Business Analysis™ (CCBA®) Exam Prep

      Skills you'll gain: Stakeholder Communications, Business Analysis, Stakeholder Management, Requirements Management, Requirements Analysis, Business Requirements, Change Requests, Solution Delivery, Business Process, Business Strategies, Business Process Modeling, Enterprise Architecture, Root Cause Analysis, Verification And Validation, Risk Management, Prioritization

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      How to find customers by uploading contacts on Twitter

      Skills you'll gain: Social Media, Microsoft Outlook, Instagram, Customer Acquisition Management, Facebook, Social Media Marketing, Gmail, Target Audience, Customer Relationship Building, Data Import/Export

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Instructor Network

      Introduction to Generative AI in Legal

      Skills you'll gain: Legal Strategy, Legal Research, Generative AI, Legal Risk, Case Law, Regulation and Legal Compliance, Legal Proceedings, Artificial Intelligence, Legal Writing, Document Management, ChatGPT, Ethical Standards And Conduct, Automation, Natural Language Processing, Client Services

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Product Strategy and Roadmapping

      Skills you'll gain: Product Roadmaps, Product Strategy, User Story, Agile Product Development, Product Management, Stakeholder Management, Product Requirements, New Product Development, Product Lifecycle Management, Product Development, User Requirements Documents, Project Management, Innovation, Technology Strategies, Change Management, Cloud Platforms, Market Research, Prioritization

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      H

      Howard University

      Capstone: Design Thinking for IS in Business

      Skills you'll gain: Design Thinking, Product Design, Business Solutions, Customer Insights, User Centered Design, Information Systems, Brainstorming, User Research, Ideation, Business Transformation, Digital Transformation, Cloud Solutions, User Feedback, Product Testing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Agile Projects: Creating User Stories with Value in Taiga

      Skills you'll gain: User Story, Agile Methodology, Agile Project Management, Product Requirements, Customer experience strategy (CX), Presentations, Product Knowledge, Customer Insights, Stakeholder Communications

      4.8
      Rating, 4.8 out of 5 stars
      ·
      17 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      N

      Northeastern University

      Business Application of Machine Learning and Artificial Intelligence in Healthcare

      Skills you'll gain: Health Informatics, Decision Support Systems, Business Intelligence, Business Analytics, Business Process Automation, Predictive Analytics, Data-Driven Decision-Making, Customer experience strategy (CX), Advanced Analytics, Artificial Intelligence and Machine Learning (AI/ML), Process Analysis, Predictive Modeling, Applied Machine Learning, Healthcare Industry Knowledge, Emerging Technologies

      4.4
      Rating, 4.4 out of 5 stars
      ·
      83 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • How to Set Up Shop on Facebook Shops using Canva: Coursera Project Network
    • Mastering Multi-Agent Development with AutoGen: Packt
    • Healthcare Consumerism and Implication for Care Delivery : Northeastern University
    • Data Preparation and Management: Microsoft
    • ROI-Driven Digital Marketing Analytics: Simplilearn
    • IIBA® Certification of Capability in Business Analysisâ„¢ (CCBA®) Exam Prep: Starweaver
    • How to find customers by uploading contacts on Twitter: Coursera Project Network
    • Introduction to Generative AI in Legal: Coursera Instructor Network
    • Product Strategy and Roadmapping: Microsoft
    • Capstone: Design Thinking for IS in Business: Howard University

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