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    • Customer Analytics

    Customer Analytics Courses Online

    Learn customer analytics techniques for data-driven decision-making. Understand how to analyze customer data to improve business strategies.

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    Explore the Customer Analytics Course Catalog

    • Status: Free Trial
      Free Trial
      S

      SAS

      Using Data for Geographic Mapping and Forecasting in SAS Visual Analytics

      Skills you'll gain: SAS (Software), Forecasting, Spatial Data Analysis, Data Visualization Software, Time Series Analysis and Forecasting, Data-Driven Decision-Making, Predictive Analytics, Geospatial Mapping, Data Analysis, Geographic Information Systems, Data Manipulation, Data Transformation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      223 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Healthcare Data Quality and Governance

      Skills you'll gain: Data Governance, Data Quality, Data Validation, Data Management, Data Cleansing, Health Information Management, Metadata Management, Health Informatics, Technical Communication, Change Control

      4.6
      Rating, 4.6 out of 5 stars
      ·
      130 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Generative AI for Data Scientists

      Skills you'll gain: Generative AI, Microsoft Copilot, Natural Language Processing, Data Quality, Anomaly Detection, Data Storytelling, Data Ethics, Data-Driven Decision-Making, Interactive Data Visualization, Data Presentation, OpenAI, Data Pipelines, Prompt Engineering, Data Cleansing, Data Visualization Software, Data Synthesis, Data Analysis, Communication, Data Validation, Large Language Modeling

      4.6
      Rating, 4.6 out of 5 stars
      ·
      48 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Introduction to Data Management

      Skills you'll gain: Data Management, Data Collection, Data Governance, Data Analysis, Information Privacy, Data Quality, Data Storage, Data Security, Data-Driven Decision-Making, Data Architecture, Data Visualization Software, Big Data, Machine Learning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      95 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAS

      Creating Advanced Reports with SAS Visual Analytics

      Skills you'll gain: Ad Hoc Reporting, SAS (Software), Dashboard, Business Reporting, Interactive Data Visualization, Business Intelligence Software, Management Reporting, Data Visualization Software, Data Analysis, Key Performance Indicators (KPIs), Data Manipulation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      214 reviews

      Intermediate · Course · 1 - 4 Weeks

    • R

      Rutgers the State University of New Jersey

      New Technologies for Business Leaders

      Skills you'll gain: Digital Transformation, Customer Engagement, Business Technologies, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Business Transformation, Business Marketing, Cross-Functional Collaboration, Internet Of Things, Emerging Technologies, Business Ethics, Customer Relationship Management (CRM) Software, Business Leadership, Blockchain, Artificial Intelligence

      4.4
      Rating, 4.4 out of 5 stars
      ·
      439 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Structured Approach to Problem Solving

      Skills you'll gain: Human Centered Design, Problem Solving, Critical Thinking and Problem Solving, Critical Thinking, Analytical Skills, Data Science, Complex Problem Solving, Decision Making, Data Analysis, Empathy

      4.6
      Rating, 4.6 out of 5 stars
      ·
      122 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Call Center Customer Service Role

      Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Customer Support, Professionalism, LinkedIn, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Customers and Competition, with Goldman Sachs 10,000 Women

      Skills you'll gain: Competitive Analysis, Value Propositions, Growth Strategies, Market Opportunities, Business Strategies, Consumer Behaviour, Target Market, Customer Insights, Price Negotiation, Market Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      311 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Healthcare Delivery Providers

      Skills you'll gain: Health Systems, Healthcare Industry Knowledge, Leadership Development, Health Care Administration, Medical Management, Organizational Structure, Health Care, Primary Care, Care Coordination, Payment Systems, Health Policy, Hospital Medicine, Innovation, Performance Measurement, Telehealth, Community Health, Continuous Quality Improvement (CQI)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      215 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Introduction to Generative AI for Data Analysis

      Skills you'll gain: Prompt Engineering, Generative AI, Data Ethics, Data Cleansing, OpenAI, Data Analysis, ChatGPT, Artificial Intelligence, Data Transformation, Data Quality, Power BI, Exploratory Data Analysis, Anomaly Detection

      4.4
      Rating, 4.4 out of 5 stars
      ·
      48 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      Universidad de Palermo

      Introduction to Tourism and Hospitality

      Skills you'll gain: Hospitality, Market Dynamics, Digital Transformation, Hotels and Accommodations, Travel Arrangements, Environmental Issue, Food Services, Economic Development, Environment and Resource Management, Socioeconomics, Cultural Diversity, Corporate Sustainability, Consumer Behaviour, Supply And Demand

      4.4
      Rating, 4.4 out of 5 stars
      ·
      43 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer analytics courses

    • Using Data for Geographic Mapping and Forecasting in SAS Visual Analytics: SAS
    • Healthcare Data Quality and Governance: University of California, Davis
    • Generative AI for Data Scientists: Microsoft
    • Introduction to Data Management: Meta
    • Creating Advanced Reports with SAS Visual Analytics: SAS
    • New Technologies for Business Leaders: Rutgers the State University of New Jersey
    • Structured Approach to Problem Solving: Fractal Analytics
    • Preparing for Your Call Center Customer Service Role: CVS Health
    • Fundamentals of Customers and Competition, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Healthcare Delivery Providers: University of Minnesota

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