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Explore the Customer Journey Course Catalog
Dubai College of Tourism
Skills you'll gain: Online Advertising, Promotional Strategies, Hospitality, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Customer Insights, Customer experience improvement, Marketing, Target Market, Strategic Marketing, Marketing Channel, Content Marketing, Target Audience, Market Trend, Market Analysis, Brand Strategy
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Marketing Analytics, Key Performance Indicators (KPIs), Marketing Effectiveness, A/B Testing, Web Analytics, Google Analytics, Digital Marketing, Customer experience improvement, Performance Measurement, Marketing Strategies, Mobile Security, Process Optimization, Web Applications, Target Audience
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: User Story, Sprint Planning, Prioritization, Brainstorming, Conflict Management, Agile Project Management, Scaled Agile Framework, Program Management, Backlogs, Innovation, Agile Software Development, Team Motivation, Sprint Retrospectives, Ideation, Project Controls, Solution Design, Agile Methodology, Project Portfolio Management, Empowerment, Discussion Facilitation
- Status: Free Trial
Duke University
Skills you'll gain: Pandas (Python Package), Data Cleansing, Data Manipulation, NumPy, Query Languages, Data Integration, Python Programming, Data Import/Export, Data Analysis, Debugging
- Status: New
IIT Bombay
Skills you'll gain: Design Thinking, User Research, Ideation, Prototyping, Human Centered Design, User Experience Design, Product Design, Innovation, Brainstorming, Creative Thinking, Empathy, User Feedback, Product Development, Customer experience improvement
Coursera Instructor Network
Skills you'll gain: AI Personalization, Sales Enablement, Sales Strategy, Sales Process, Sales Management, Sales Development, Customer experience improvement, Sales Operations, Generative AI Agents, Customer Engagement, Sales, Data-Driven Decision-Making, Automation, Business Ethics
- Status: Free
Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Entrepreneurship, Strategic Thinking, Business Planning, Business Ethics, Business Metrics, Business Strategy, Program Evaluation, Key Performance Indicators (KPIs), Performance Measurement, Stakeholder Engagement, Goal Setting, Business Priorities, Business Analysis, Value Propositions, Business Management, Performance Metric
- Status: New
Skills you'll gain: Power BI, Microsoft Azure, Data Lakes, Data Analysis Expressions (DAX), Azure Synapse Analytics, Data Modeling, Data Governance, Data Warehousing, Microsoft SQL Servers, Data Analysis, Extract, Transform, Load, Data Import/Export, Data Integration, Real Time Data, Data Transformation, Data Management, Data Architecture, Data Pipelines, Role-Based Access Control (RBAC), Performance Tuning
Fractal Analytics
Skills you'll gain: MLOps (Machine Learning Operations), Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Google Cloud Platform, Technology Strategies, Machine Learning, User Interface (UI), Cloud Computing
Coursera Instructor Network
Skills you'll gain: ChatGPT, User Interface (UI), Self Service Technologies, Customer Service, Customer Support, Generative AI, Artificial Intelligence, Web Content
Dubai College of Tourism
Skills you'll gain: Revenue Management, Restaurant Operation, Forecasting, Key Performance Indicators (KPIs), Hospitality Management, Customer Demand Planning, Trend Analysis, Performance Analysis, Financial Forecasting, Team Management, Price Negotiation, Performance Measurement, Data-Driven Decision-Making, Business Strategies
Coursera Project Network
Skills you'll gain: Customer Retention, Customer Insights, Customer Data Management, User Feedback, Customer experience improvement, Market Research
In summary, here are 10 of our most popular customer journey courses
- Dubai Hospitality Marketing :Â Dubai College of Tourism
- Mobile Marketing, Optimization Tactics, and Analytics:Â University of California, Irvine
- Agile Project Management:Â University of Maryland, College Park
- Pandas for Data Science:Â Duke University
- Design Thinking and Innovation:Â IIT Bombay
- GenAI for Sales Teams:Â Coursera Instructor Network
- Social Impact Strategy with Goldman Sachs 10,000 Women:Â Goldman Sachs
- Exam Prep DP-600: Microsoft Fabric Analytics Engineer:Â Whizlabs
- Introduction to Vertex AI :Â Fractal Analytics
- Designing a Customer Support Chatbot Using Flowise:Â Coursera Instructor Network