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Explore the Customer Journey Course Catalog
- Status: Free Trial
University of California, Davis
Skills you'll gain: Data Dictionary, Health Informatics, Extract, Transform, Load, Analytics, Data Integration, Data Analysis, Health Care, Data Mining, Data Transformation, Risk Analysis, Data Quality, Anomaly Detection, Predictive Modeling
- Status: Free Trial
University of Michigan
Skills you'll gain: Generative AI, Customer experience strategy (CX), Solution Delivery, Innovation, Performance Analysis, Performance Measurement, Project Risk Management, Project Performance, Solution Design, Risk Management, Business Process, Experience Design, Communication Strategies, Business Metrics, Stakeholder Communications, Business Risk Management
- Status: Free Trial
IE Business School
Skills you'll gain: Diversity and Inclusion, Diversity Awareness, Cognitive flexibility, Diversity Programs, Disabilities, Cultural Diversity, People Management, Culture, Intercultural Competence, Innovation, Human Resource Policies, Safety Culture, Empathy, Organizational Effectiveness, Employee Engagement, Organizational Change, Sociology, Social Sciences, Demography, Organizational Leadership
- Status: Free
Coursera Project Network
Skills you'll gain: Facebook, Corporate Communications, Customer Insights, Social Media Marketing, Marketing Analytics, Social Media, Content Performance Analysis, Marketing Strategies, Social Media Strategy, Target Audience
Coursera Instructor Network
Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics
- Status: Free Trial
Google
Skills you'll gain: User Experience Design, Responsive Web Design, Storyboarding, Adobe XD, Information Architecture, UI/UX Research, Web Design, Usability Testing, Design Reviews, Figma (Design Software), Prototyping, Wireframing, User Research, UI/UX Strategy, User Story, Presentations, Human Factors, User Centered Design, Ideation, Human Centered Design
Coursera Project Network
Skills you'll gain: Data Storytelling, Data Presentation, Customer Analysis, Data Integration, Interactive Data Visualization, Dashboard, Data Analysis, Data-Driven Decision-Making, Exploratory Data Analysis, Technical Communication, Data Visualization Software
- Status: Free
Coursera Project Network
Skills you'll gain: Usability Testing, Usability, Test Tools, Interaction Design, Human Computer Interaction, Test Planning, User Research, Web Analytics and SEO
- Status: Free Trial
Duke University
Skills you'll gain: NumPy, Data Structures, Data Analysis, Object Oriented Programming (OOP), Image Analysis, Data Science, Text Mining, Data Transformation, Data Manipulation, Big Data, Performance Tuning, Python Programming
Johns Hopkins University
Skills you'll gain: Health Technology, Wireframing, Human Centered Design, Agile Project Management, Healthcare Industry Knowledge, Scalability, Design Thinking, Product Planning, New Product Development, Stakeholder Management, Product Development, Prototyping, User Interface (UI), Technology Roadmaps, Health Care, Product Strategy, Technical Consulting, Technology Solutions
- Status: Free
Coursera Project Network
Skills you'll gain: Literacy, Education Software and Technology
Fundação Instituto de Administração
Skills you'll gain: Supply Chain Management, Supply Chain, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Logistics Management, Inventory Management System, Operations Management, Order Management, Business Technologies, Customer Demand Planning, Production Planning, Customer experience improvement, Data-Driven Decision-Making, Automation, Internet Of Things
In summary, here are 10 of our most popular customer journey courses
- Analytical Solutions to Common Healthcare Problems:Â University of California, Davis
- GenAI in Business: Strategies for Successful Execution:Â University of Michigan
- The Journey to Diversity, Inclusion and Belonging:Â IE Business School
- Measure a Marketing Strategy using Facebook Insights:Â Coursera Project Network
- GenAI for Customer Service Teams:Â Coursera Instructor Network
- Google UX Design (DE):Â Google
- Qlik Sense for Beginners: Analyze and Visualize Data:Â Coursera Project Network
- Usability Testing with Hotjar:Â Coursera Project Network
- Data Science with NumPy, Sets, and Dictionaries:Â Duke University
- Technology and Product Planning:Â Johns Hopkins University