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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      E

      EC-Council

      Network Defense Essentials (NDE)

      Skills you'll gain: Network Security, Mobile Security, Public Key Infrastructure, Cryptography, Security Controls, Cybersecurity, Authorization (Computing), Encryption, Identity and Access Management, Wireless Networks, Cloud Computing, Cloud Security, Network Monitoring, Data Security, Internet Of Things, Virtualization and Virtual Machines

      4.6
      Rating, 4.6 out of 5 stars
      ·
      114 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Admin Certification

      Skills you'll gain: Dashboard, Salesforce, Customer Relationship Management, Data Management, Sales Process, Data Visualization, Business Process Automation, Salesforce Development, User Accounts, Application Deployment, End User Training and Support, Ad Hoc Reporting, Collaborative Software, Workflow Management, Cloud Computing, Sales Management, Security Management, Customer Relationship Management (CRM) Software, Business Reporting, Lead Generation

      3.7
      Rating, 3.7 out of 5 stars
      ·
      44 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free
      Free
      G

      Goldman Sachs

      Digital Marketing Strategy with Goldman Sachs 10,000 Women

      Skills you'll gain: Social Media Campaigns, Social Media, Paid media, Digital Media Strategy, Online Advertising, Search Engine Marketing, Digital Advertising, Digital Marketing, Pay Per Click Advertising, Marketing Strategy and Techniques, Owned Media, Marketing Planning, Earned Media

      4.7
      Rating, 4.7 out of 5 stars
      ·
      716 reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      Universidade Estadual de Campinas

      A complexidade sensível: Um paralelo entre videogames e arte

      Skills you'll gain: Video Game Development, Game Design, Art History, Culture, Liberal Arts, Creativity, Design, Design Reviews, User Experience Design, Systems Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      228 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Quality Improvement in Healthcare Organizations

      Skills you'll gain: Quality Improvement, Continuous Quality Improvement (CQI), Quality Assurance, Data Collection, Spreadsheet Software, Health Systems, Public Health

      4.7
      Rating, 4.7 out of 5 stars
      ·
      196 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      X

      Xbox

      Xbox Product Manager

      Skills you'll gain: User Story, Product Planning, User Interface (UI), Competitive Analysis, Product Roadmaps, User Interface and User Experience (UI/UX) Design, Stakeholder Management, Market Research, Product Management, Design Thinking, Mockups, Consumer Behaviour, Usability Testing, Wireframing, Market Analysis, Stakeholder Communications, Product Lifecycle Management, Product Development, New Product Development, Quality Assurance and Control

      4.6
      Rating, 4.6 out of 5 stars
      ·
      36 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Construct Stock Market Indices

      Skills you'll gain: Market Data, Google Sheets, Data Import/Export, Equities, Financial Modeling, Financial Analysis, Financial Market

      4.5
      Rating, 4.5 out of 5 stars
      ·
      191 reviews

      Advanced · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Palliative Care: It's Not Just Hospice Anymore

      Skills you'll gain: Hospice, Patient Education and Support, Care Management, Patient Evaluation, Active Listening, Compassion, Caregiving, Patient Education And Counseling, Patient Coordination, Communication, Treatment Planning, Healthcare Ethics, Respiratory Care, Empathy, Self-Awareness, Health Assessment, Interpersonal Communications, Patient Treatment, Psychosocial Assessments, Stress Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      481 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Communicating with Presence

      Skills you'll gain: Persuasive Communication, Media Relations, Public Speaking, Oral Expression, Verbal Communication Skills, Corporate Communications, Communication, Storytelling, Influencing, Crisis Management, Journalism, Business Communication, Leadership, Public Relations, Strategic Communication, Trustworthiness, Interviewing Skills, Media Strategy, Non-Verbal Communication, Ethical Standards And Conduct

      4.7
      Rating, 4.7 out of 5 stars
      ·
      108 reviews

      Beginner · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      Prompt Engineering Generative AI for Marketing & Advertising

      Skills you'll gain: Prompt Engineering, Marketing Design, Generative AI, A/B Testing, Advertising, Marketing, ChatGPT, Content Creation, Marketing Strategies, Marketing Analytics, Customer Insights, Social Media Content, OpenAI

      4.5
      Rating, 4.5 out of 5 stars
      ·
      60 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      E

      EC-Council

      Digital Forensics Essentials (DFE)

      Skills you'll gain: Malware Protection, Cybersecurity, Data Security, Intrusion Detection and Prevention, Computer Security Awareness Training, Cyber Threat Intelligence, Data Integrity, Network Analysis, Microsoft Windows, Mac OS, Linux, Web Applications, File Systems

      4.7
      Rating, 4.7 out of 5 stars
      ·
      165 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Data Modeling, Transformation, and Serving

      Skills you'll gain: Data Modeling, Data Transformation, Data Processing, Data Warehousing, Apache Hadoop, Data Integration, Extract, Transform, Load, Data Pipelines, Apache Spark, Feature Engineering, Data Manipulation, Data Cleansing, Star Schema, Applied Machine Learning, Real Time Data, Machine Learning, Natural Language Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      72 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • Network Defense Essentials (NDE): EC-Council
    • Salesforce Admin Certification: LearnKartS
    • Digital Marketing Strategy with Goldman Sachs 10,000 Women: Goldman Sachs
    • A complexidade sensível: Um paralelo entre videogames e arte: Universidade Estadual de Campinas
    • Quality Improvement in Healthcare Organizations: Rutgers the State University of New Jersey
    • Xbox Product Manager: Xbox
    • Construct Stock Market Indices: Coursera Project Network
    • Palliative Care: It's Not Just Hospice Anymore: University of Colorado System
    • Communicating with Presence: IESE Business School
    • Prompt Engineering Generative AI for Marketing & Advertising: Coursera Project Network

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