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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Generative AI for Sales Professionals

      Skills you'll gain: Microsoft Copilot, Forecasting, Revenue Forecasting, Sales Strategy, Sales Presentation, Customer Analysis, Sales Enablement, Data Cleansing, Sales Management, Sales, Sales Pipelines, Taking Meeting Minutes, Microsoft Teams, Customer Insights, Data Quality, Meeting Facilitation, Customer Data Management, Generative AI Agents, Customer Engagement, Microsoft Outlook

      4.3
      Rating, 4.3 out of 5 stars
      ·
      10 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Project: Generative AI Applications with RAG and LangChain

      Skills you'll gain: Generative AI, Large Language Modeling, Natural Language Processing, User Interface (UI), Databases

      4.8
      Rating, 4.8 out of 5 stars
      ·
      71 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      O

      Olay

      Cosmetic Product Development

      Skills you'll gain: Product Development, Packaging and Labeling, Prototyping, New Product Development, Product Design, Feasibility Studies, Product Lifecycle Management, Customer Analysis, Production Process, Commercialization, Product Testing, Manufacturing Processes, Consumer Behaviour, Market Research, Innovation, Quality Control, Regulatory Compliance, Market Trend

      4.7
      Rating, 4.7 out of 5 stars
      ·
      63 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Introduction to Hospitality Management in the 21st Century

      Skills you'll gain: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Customer experience strategy (CX), Customer Service, Food and Beverage, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization

      4.6
      Rating, 4.6 out of 5 stars
      ·
      55 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dartmouth College

      C Programming: Getting Started - 1

      Skills you'll gain: C (Programming Language), Software Documentation, Programming Principles, Computer Programming, Embedded Software, Debugging, Development Environment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      250 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Introduction to Cost Accounting

      Skills you'll gain: Management Accounting, Cost Accounting, Operational Performance Management, Performance Management, Cost Estimation, Cost Control, Product Knowledge, Product Strategy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      198 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • U

      Universidad de Palermo

      Product Management

      Skills you'll gain: Marketing Management, Product Management, Strategic Marketing, Marketing, Product Strategy, Product Development, Consumer Behaviour, Customer Insights, Target Market, Customer experience strategy (CX), Brand Management, Product Lifecycle Management, Market Opportunities, Business Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      254 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Learning Experience Design: Orientation to the Profession

      Skills you'll gain: Learning Theory, Instructional Design, Design Thinking, Professional Development, Education Software and Technology, Web Content Accessibility Guidelines, Diversity Equity and Inclusion Initiatives, User Centered Design, Technology Strategies, Collaboration, Emerging Technologies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      52 reviews

      Beginner · Course · 1 - 4 Weeks

    • L

      LearnQuest

      CompTIA Exam Prep

      Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Computer Networking, Desktop Support, Technical Support and Services, System Support, Technical Support, Help Desk Support, Cloud Services, Security Management, Computer Security Incident Management, Operating Systems, Information Technology, Microsoft Windows, Computer Hardware

      3.3
      Rating, 3.3 out of 5 stars
      ·
      108 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Adobe Premiere Pro for Beginners: Quickstart Video-Editing

      Skills you'll gain: Video Editing, Adobe Premiere, Post-Production, Content Creation, Adobe Creative Cloud, Media Production, Timelines, Storytelling, Blogs

      4.4
      Rating, 4.4 out of 5 stars
      ·
      29 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      Codio

      Object-Oriented C++: Inheritance and Encapsulation

      Skills you'll gain: Object Oriented Programming (OOP), C++ (Programming Language), Data Validation, Object Oriented Design, Computer Programming, Programming Principles

      4.8
      Rating, 4.8 out of 5 stars
      ·
      220 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EC-Council

      Network Defense Essentials (NDE)

      Skills you'll gain: Network Security, Mobile Security, Public Key Infrastructure, Cryptography, Security Controls, Cybersecurity, Authorization (Computing), Encryption, Identity and Access Management, Wireless Networks, Cloud Computing, Cloud Security, Network Monitoring, Data Security, Internet Of Things, Virtualization and Virtual Machines

      4.6
      Rating, 4.6 out of 5 stars
      ·
      114 reviews

      Beginner · Course · 1 - 3 Months

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    1…102103104…401

    In summary, here are 10 of our most popular customer experience courses

    • Generative AI for Sales Professionals: Microsoft
    • Project: Generative AI Applications with RAG and LangChain: IBM
    • Cosmetic Product Development: Olay
    • Introduction to Hospitality Management in the 21st Century : Starweaver
    • C Programming: Getting Started - 1: Dartmouth College
    • Introduction to Cost Accounting: Coursera Project Network
    • Product Management: Universidad de Palermo
    • Learning Experience Design: Orientation to the Profession: University of Michigan
    • CompTIA Exam Prep: LearnQuest
    • Adobe Premiere Pro for Beginners: Quickstart Video-Editing: Coursera Project Network

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