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Explore the Customer Journey Course Catalog
Coursera Instructor Network
Skills you'll gain: Prompt Engineering, Marketing Materials, Copywriting, ChatGPT, Drive Engagement, Generative AI, Product Promotion, Promotional Strategies, Content Creation, Target Audience, Marketing Strategies, Marketing
- Status: Free Trial
Northeastern University
Skills you'll gain: Healthcare Industry Knowledge, Health Systems, Change Management, Health Care, Health Care Administration, Health Policy, Consumer Behaviour, Customer experience improvement, Data-Driven Decision-Making, Payment Systems, Innovation, Emerging Technologies
- Status: Free Trial
University of Virginia Darden School Foundation
Skills you'll gain: Design Thinking, Marketing Strategy and Techniques, Business Marketing, Customer Relationship Management, Customer experience improvement, MarTech, Business Strategy, Change Management, Competitive Intelligence, Information Privacy, Digital Transformation, Artificial Intelligence, Business Ethics
Coursera Project Network
Skills you'll gain: Generative AI, Prompt Engineering, Artificial Intelligence, Application Development, Social Media Campaigns, Marketing Automation, Application Deployment, Content Development and Management, Content Creation, Usability, User Feedback
- Status: Free Trial
Skills you'll gain: Extract, Transform, Load, Data Analysis, Jupyter, Data Visualization, Unsupervised Learning, Applied Machine Learning, Statistical Analysis, Exploratory Data Analysis, Machine Learning, Analytical Skills, Data Manipulation, Data Cleansing, Data Processing, Stakeholder Engagement, Project Scoping, Data Presentation, Business Priorities, Classification And Regression Tree (CART), Stakeholder Management, Business Analytics
Amazon Web Services
Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Services, Automation, Incident Management, Generative AI, Innovation
Skills you'll gain: Alteryx, Spatial Data Analysis, Spatial Analysis, Data Transformation, Data Cleansing, Data Import/Export, Data Presentation, Data Manipulation, Geographic Information Systems, Data Wrangling, Data Visualization Software, Data Mapping, Data Analysis, Data Integration, Text Mining, File Management
- Status: Free Trial
L&T EduTech
Skills you'll gain: Geospatial Mapping, Geospatial Information and Technology, Geographic Information Systems, Construction, Construction Management, Architecture and Construction, Civil and Architectural Engineering, Spatial Analysis, Global Positioning Systems, GIS Software, As-Built Drawings, Survey Creation, Engineering, Scientific, and Technical Instruments, Data Import/Export
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Planning, Professional Networking, Business Research, Lifelong Learning, Goal Setting, Professional Development, Personal Development, Market Research, Adaptability, Self-Awareness, Market Analysis, Creative Thinking, Decision Making, Trend Analysis
- Status: Free Trial
Tecnológico de Monterrey
Skills you'll gain: Customer Engagement, Target Market, Digital Advertising, Customer Retention, Customer Relationship Building, Search Engine Optimization, Digital Media Strategy, Lead Generation, Digital Marketing, Marketing Strategies, Customer Acquisition Management, Customer experience improvement, Cash Flows, Marketing Communications, Web Analytics
- Status: Free Trial
Skills you'll gain: Embedded Systems, Embedded Software, C (Programming Language), Programming Principles, Hardware Architecture, Computer Architecture, Debugging, Peripheral Devices
- Status: New
Skills you'll gain: Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Process Improvement, Quality Improvement, Continuous Improvement Process, Data-Driven Decision-Making, Business Process, Process Analysis, Benchmarking, Root Cause Analysis, Stakeholder Management, Project Management
In summary, here are 10 of our most popular customer journey courses
- Next-Generation AI Assistant: Claude by Anthropic:Â Coursera Instructor Network
- Healthcare Consumerism and Implication for Care Delivery :Â Northeastern University
- Building Generative AI Capabilities:Â University of Virginia Darden School Foundation
- Promptly for Beginners: Build a Generative AI App:Â Coursera Project Network
- CertNexus Certified Data Science Practitioner:Â CertNexus
- Skills and Best Practices for Cloud Support Associates:Â Amazon Web Services
- Alteryx for Beginners:Â Packt
- Geospatial Technology for Construction :Â L&T EduTech
- Career Options: Exploring a New Career:Â Kennesaw State University
- ¿Qué hacer con tu estrategia digital en tiempos de cambio?: Tecnológico de Monterrey